A Theoretical Perspective of Cultural Intelligence for African Organizations in a Global Market: Leveling the Terrain for Firm Performance
Frontiers in Cognitive Psychology
Volume 2, Issue 3, September 2017, Pages: 82-88
Received: Jun. 23, 2017;
Accepted: Jul. 7, 2017;
Published: Aug. 10, 2017
Views 917 Downloads 16
Vonai Chirasha, Department of Human Resource Management Faculty of Social Science, Midlands State University, Gweru, Zimbabwe
The need to equip employees, managers and leaders with skills that help them operate in a global market has gained momentum with the African Region warming up to globalization through the establishment of Special Economic Zones and the implementation of African Union economic blue print which was built to enable Africa to achieve economic growth through empowering entrepreneurial activities and exploitation of the countries’ resources. This has seen a number of private organisations going global. Higher and Tertiary Education has also opened markets across the globe in an effort to attract students from various cultural settings. This has necessitated the need to review literature on some useful skills that may help the organisations in this ever changing environment. Cultural Intelligence is a new field of intelligence that has immense relevance to the increasingly global and diverse environment. Literature review has indicated the importance of cultural intelligence as a vital tool for organisations who deal with diverse customers, partners, competitors, and other business players. The paper highlights the types of culturally intelligence available to all organisations and their effects. Desk-top research was used to review literature from journals, internet and government publications. It is recommended that organisations acquire cultural intelligence to improve employee and firm performance on the globe.
A Theoretical Perspective of Cultural Intelligence for African Organizations in a Global Market: Leveling the Terrain for Firm Performance, Frontiers in Cognitive Psychology.
Vol. 2, No. 3,
2017, pp. 82-88.
Copyright © 2017 Authors retain the copyright of this article.
This article is an open access article distributed under the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/
) which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Armstrong, M. (2002). A hand book of human resource management practice 9th Edition. Kogan Page. London.
Ang S., Van Dyne L. and Koh C. S (2006). Personality correlates of the four factor model of cultural intelligence. Group and organization management vol (31): 100-123.
Ang, S. and Van Dyne, L. (2015). Handbook of cultural intelligence. New York: Routledge.
Bergh R. V. D. (2008), Cultural intelligence: A comparison between managers in South Africa and the Netherlands (Master’s thesis, University of Pretoria, Pretoria, South Africa). Retrieved from http:// upetd.up.ac.za/thesis/available/etd.
Bhaskar-Shrinivas, P., Harrison, D. A., Shaffer, M. A., & Luk, D. M. (2005). Input-based and time based models of international adjustment: Meta-analytic evidence and theoretical extensions. Academy of Management Journal (48): 257–281.
Brislin R., Worthley R. and Macnab, B. (2006). Cultural intelligence understanding behaviors that serve people’s goals. Group and Organization Management, 31(1), 40-55.
Clarkson M. B. E (1995). A stakeholder framework for analyzing and evaluating corporate social performance. The Academy of Management Review vol 20 (1): 92-117.
Earley P. C. and Gibson C. B. (2002). Multinational work teams: A new perspective. Hillsdale, NJ: Lawrence Erlbaum.
Early P. C and Mosakowsk E. (2004). Cultural Intelligence. Cross cultural management. Havard Business Review. https://hbr.org.cultural-intelligence.
Early C. Ang S. and Tan J (2010). Cultural intelligence: developing cultural intelligence at work, Stanford Business Books: CA.
Freeman R. E (1984). Strategic Management. A stakeholders approach. Boston. Pitman. Ikechi E. and Bewayo E. D (2009). Challenges and opportunities facing African entrepreneurs and their small firms. International Journal of Business Research vol 9(3): 1555-1296.
Friedman T. L. (2005). The world is flat A brief history of the twenty-first century. New York: Farrar, Straus and Giroux.
Financial Gazette Newspaper in Zimbabwe (2009).
Ikecho E. and Bewayo E. D (2009) Challenges and opportunities facing African Entrepreneurs and their small firms. International Journal of Business Research vol 9 (3): 52-59.
Isfahani A N, Jooneghani R. B. N and Azar M (2013). Analyzing the Effects of Cultural Intelligence on Employee Performance International. Journal of Academic Research in Business and Social Sciences, Vol. 3 (5).
Knight, G. A., & Kim, D. (2009). International business competence and the contemporary firm. Journal of International Business Studies, 40(2), 255–273. Livermore D. (2011). The cultural intelligence difference. Master the one skill you can’t do without in today; s global economy. Amacom. USA.
Livermore D. (2015). Cultural intelligence. The real secret to success. 2nd Edition. Amacom USA.
Mayer, J. D., Caruso, R. R., & Salovey, P. 2000. Emotional intelligence meets traditional standards for an intelligence. Intelligence (27): 267–298.
Peterson, B. (2004). Cultural intelligence: A guide to working with people from other cultures. Boston, MA: Intercultural Press.
Sauer K (2008). A Comparison of Cultural Intelligence Between Black and White South African Leaders. MBA Thesis, Unpublished. Pretoria: Gordon Institute of Business Science.
Stevenson H. H. and Jarillo J. C. (2007). A paradigm of entrepreneurship: Entrepreneurial management. In Entrepreneurship Pg: 155-170. Springer Berlin Heidelberg.
Yeşil S. (2010). Cultural intelligence for 21st Century global organizations. Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 19(2).
Sternberg R. J and Grigorenko E. L (2006). Cultural intelligence and successful intelligence. Group and organization management vol 31: 27-39.
Van Dyne L. S and Livermore D (2009) (in press). Cultural intelligence. A pathway of leading in a rapidly globalizing world. In K. M Hannum, B. Mc Feeters and L. Booysen (Eds). Leadership across differences: Cases and perspectives. San Fransisco. CQ. Pfeiffer.
Zhang, Beatty & Walsh (2009). Cross-Cultural Services Research: A Review of the Literature and Future Research Directions.