The Most Important Features of Organizational Behaviour during a Knowledge Management System Building
Science Journal of Business and Management
Volume 3, Issue 1-1, February 2015, Pages: 8-12
Received: Oct. 30, 2014; Accepted: Nov. 2, 2014; Published: Nov. 6, 2014
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Authors
Andrea Bencsik, Szechenyi Istvan University, Department of Marketing and Management, Győr, Hungary ; Selye J. University, Management Department, Komarno, Slovakia
Sarka Zapletalova, Moravian University College, Department of Management and Marketing, Olomouc, Czech Republic
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Abstract
Creating a knowledge management system (KMS) is a popular goal in corporate strategies. Medium, large and multinational companies know and use the expression ‘knowledge management’ (KM) almost without exception, but what they mean by it is varied. In this study, our intention was to shed light on how large and multinational companies use a KMS in their everyday practice, if at all. Our aim was to present an overview of the practical application of KM systems in Hungarian companies to show the best methods which yield favourable results and to gather the most troublesome obstacles arising in the course of building a KMS. Fourty-three companies were invited to participate in our research. The interview – based investigation followed the logic of the well-known Probst model. The findings of this survey offer important assistance in building a KMS, repairing an existing system or applying new methods and tools. This paper summarizes the results of our research.
Keywords
Best Practice, Knowledge Management, Knowledge Management System, Knowledge Management Tools, Organizational Behaviour, Problems in Knowledge Management System Building
To cite this article
Andrea Bencsik, Sarka Zapletalova, The Most Important Features of Organizational Behaviour during a Knowledge Management System Building, Science Journal of Business and Management. Special Issue: The Role of Knowledge and Management’s Tasks in the Companies. Vol. 3, No. 1-1, 2015, pp. 8-12. doi: 10.11648/j.sjbm.s.2015030101.12
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