Building a Performance Assessment Model for Social Enterprises-Views on Social Value Creation
Science Journal of Business and Management
Volume 2, Issue 1, February 2014, Pages: 1-9
Received: Dec. 8, 2013; Published: Jan. 10, 2014
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Chang-Lin Yang, Department of Business Administration, Fu Jen Catholic University, New Taipei City, Taiwan; Social Enterprise Research Center, Fu Jen Catholic University, New Taipei City, Taiwan
Rong-Hwa Huang, Department of Business Administration, Fu Jen Catholic University, New Taipei City, Taiwan
Yun-Chen Lee, Department of Business Administration, Fu Jen Catholic University, New Taipei City, Taiwan
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This study develops a comprehensive performance evaluation model that not only considers enterprise business operations but also presents conclusions regarding its social mission and impact. The performance measurement model includes three dimensions: essence of social enterprise, social impact and business operations. This study used analytic network process (ANP) to determine the importance weight of each dimension, issue and assessment indicator. The proposed model can hopefully help managers of social enterprises to achieve performance benchmarks. Furthermore, this study uses three case studies to demonstrate the practicability of the proposed performance measurement model. This study can also help social entrepreneurs achieve social missions.
Social Enterprise, Social Impact, Performance Evaluation, Analytic Network Process
To cite this article
Chang-Lin Yang, Rong-Hwa Huang, Yun-Chen Lee, Building a Performance Assessment Model for Social Enterprises-Views on Social Value Creation, Science Journal of Business and Management. Vol. 2, No. 1, 2014, pp. 1-9. doi: 10.11648/j.sjbm.20140201.11
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