Job Satisfaction among Nurses in Public Hospitals in Calabar, Cross River State Nigeria
American Journal of Nursing Science
Volume 4, Issue 4, August 2015, Pages: 231-237
Received: Jun. 2, 2015;
Accepted: Jun. 15, 2015;
Published: Aug. 6, 2015
Views 9201 Downloads 272
Samson-Akpan Patience Edoho, Department of Nursing Science, University of Calabar, Nigeria
Edet Olaide Bamidele, Department of Nursing Science, University of Calabar, Nigeria
Ojong Idang Neji, Department of Nursing Science, University of Calabar, Nigeria
Asuquo Ekaette Frank, Department of Nursing Science, University of Calabar, Nigeria
Background: Job satisfaction is an essential part of nurses’ lives, influencing patient safety, productivity, performance, quality of care, retention, turnover, commitment to the organization and the profession. Little is known about determinants of job satisfaction and their relationship with overall job satisfaction among nurses in Calabar, Cross River State, Nigeria. The study was undertaken to assess the level of job satisfaction and the relationship between determinants and overall job satisfaction. Methods: A descriptive survey with a sample of 346 nurses selected through stratified random sampling was used in this study. A self-reported questionnaire labeled “Work Quality Index” was used in collecting data on job satisfaction. The instrument yielded a test-retest reliability of ® 0.73 to 0.85. Data were computer analyzed using Statistical Package for Social Sciences (SPSS) version 15.0 for Windows. Results: Majority of respondents 262 (75.7%) were between ages 31-40 years while most (48.5%) had 16-25 years of working experience. The respondents were predominantly female (88.4%). Regarding education, most of the respondents (69.9%) had diploma in Nursing while 28.6% were first degree holders. The mean overall of job satisfaction was 146.7. The results also revealed that majority of the respondents 265 (82.4%) were moderately satisfied with their work. Nurses were least satisfied with their salaries. The level of achievement, advancement, responsibility, recognition, work itself, nursing practice environment, hospital policy, interpersonal relationship, salary, supervision and working conditions were significantly positively related to the overall job satisfaction. Conclusion: The study has shown that nurses in the hospital under study were not totally satisfied with their job. In view of the negative impact of lack of job satisfaction, the main recommendation was that all determinants of job satisfaction must be addressed by the government, hospital management and professional associations.
Samson-Akpan Patience Edoho,
Edet Olaide Bamidele,
Ojong Idang Neji,
Asuquo Ekaette Frank,
Job Satisfaction among Nurses in Public Hospitals in Calabar, Cross River State Nigeria, American Journal of Nursing Science.
Vol. 4, No. 4,
2015, pp. 231-237.
Olade RA. Reforms in nursing education and practice in the 21st century which way forward? West African Journal of Nursing 2005;16: 4 – 10.
Adeleye SA. Nursing personnel shortage and its effect on health care delivery, West Africn Journal of Nursing 2006;17: 174-177
Williams CA, Goode CJ, Krsek C. Post baccalaureate Nurse residency 1- year outcome, Journal of Nursing Administration 2007; 37: 357-365.
Robinson S, Murrells T, Clinton M. Highly qualified and highly ambitious: implication for workforce retention of realizing the career expectations of graduate nurses in England. Human Resource Management Journal 2006; 16: 287-312.
Helfer D, Graf E. Graduate nurse perception of the work experience. Nursing Economics 2006; 24: 428-435.
Kassner E, Bertel RW. Midlife and older Americans with disabilities: who gets help? A chant book; Public Policy Institute, AARP; 1998
Sermsri S. Socio Cultural perspective in health. (2nded.) NakhonPathom: AIHD – Mahidol Univ. Thailand; 2007.
Spector PE. Job satisfaction. Sage, Thousands Oaks, CA; 1997.
Al-AameriAS. Job satisfaction and organizational commitment for nurses Saudi Medical Journal 2000; 21: 231-235.
Al-HussamiM. A study of Nurses’ Job satisfaction: The relationship to organizational commitment Perceived organizational support. Transactional leadership Transformational leadership and level of education. European Journal of Scientific Research 2008; 22: 286-295
Best M. Thurston N. (2004) Measuring nurse job satisfaction. Journal of Nursing Administration 34; (6) 283-290.
Sofie J, Belza B, Young H. Health and Safety risk at a skilled nursing facility: Nursing assistants’ perceptions. Journal of Gerontology Nursing 2003; 29:13-21.
Urden LD. What makes nurses stay? Nursing Management 1999; 30:27-30.
Saifuddin AR, HongKrailert N, Sermsri S. Journal of Public Health and Development 2008; 6:153-161.
Price M. Job satisfaction of registered nurses working in an acute hospital. British Journal of Nursing 2002; 11(4), 275-280
Lu H, While AE, Barriball, KL. A model of Job satisfaction of nurse: a reflection of nurses working lives in Mainland China. J. of Adv. Nurs 2007; 58, 468-79.
McShane SL, Glinow, VA. Organizational behavior: Emerging knowledge and practice for the real world. McGraw-Hill/Irwin: New York 2010
Aiken LH, Clarke SP, Sloan DM, Sochalski JA, Busse R, Clarke H. et al. Nurses’ report on hospital care in five countries. Health Affairs 2001; 20(3), 43-53
Adams A, Bond S. Hospital nurses’ job satisfaction, individual and organizational characteristics. Journal of Advance Nursing 2000; 32(3), 536-543
Kettle JL. Factors affecting job satisfaction in the Registered Nurse. 2001. Retrieved http:www.juns.nursing.arizona.edu/articles/Fall%202002/Kettle.htm Accessed 2nd June, 2015
Tzeng HM. The influence of nurses’ working motivation and job satisfaction on intention to quit: an empirical investigation in Taiwan. International Journal of Nursing Studies 2002a, 39, 287-878.
TzengHM. Satisfying nurses on job factors they care about: a Taiwanese perspective. Journal of Nursing Administration 2002b; 32(6), 306-309.
Price M. Job satisfaction of registered nurses working in an acute hospital. British Journal of Nursing 2002, 11(4), 275-280
Masroor MA, Fakir J. Level of job satisfaction and intent to leave among Malaysian nurses. Semiannual Publication 2010; 3(1), 123.
Cortse CG. Predictors of critical care nurses’ intention to leave the unit, the hospital, and the nursing profession. Open Journal of Nursing 2012, 2, 311-326. http://dx.doi.org./10.4236/ojn.2012.223046
Lephalala RP, Ehlers VJ, Oosthuizen MJ. Factors influencing nurses’ job satisfaction in selected private hospitals in England. Curationis 2008; 31(3), 60-69.
Fletcher CE. Hospital RNs’ job satisfaction and dissatisfactions. Journal of Nursing Administration 2001; 31(6), 324-331
Kleinman CS. Leadership roles, competencies and education: how prepared are our nurse managers. Journal of Nursing Administration 2003; 33(9), 451-455
Wynd CA. Current factors contributing to professionalism in nursing. Journal of Professional Nursing 2003; 19(5), 251-261
Hennessy ES, Minnaar A. Job Satisfaction of nursing in a public hospital with a high number of HIV and AIDS patients. A paper presented at International Council of Nursing 24th Quadrennial Congress, 2009.
Lashonda-Bare L. (2004). Factors that most influence job satisfaction among cardiac nurses in an acute care setting. http://www.nursing society org/youbelonghere/YBH.VI-VI-5 bhtml. Retrieved June 20, 2006
Wilson AA. Impact of management development on nurse retention 2005. In: Al-Hussami M. A study of Nurses’ Job satisfaction: The relationship to organizational commitment Perceived organizational support. Transactional leadership Transformational leadership and level of education. European Journal of Scientific Research 2008; 22: 286-295
Herzberg F. The motivation to work (2nd ed.) New York: John Whiley and Sons 1959.
Shortell SM, Kaluzny AD. Health care management: Organisational design and behaviour (5thed.) USA: Thompson-Delmar Learning; 2006.
Vroom VH. Work and motivation. New York: John Wiley and Sons; 1994.
Whitley MP, Putzier DJ. Measuring nurses satisfaction with the quality of their work and work environment. Journal of Nursing care quality 1994; 8 (3), 42-51.